Machine-to-Machine (M2M) anytime, anywhere
Complete Solution for Complex Challenges
Manufacturers face a set of challenges as the sales volume is growing,
but the technical support behind customers becomes increasingly more complex
Machines and automation equipment are increasingly dominating. Manufacturers and owners have to make substantial efforts for the increasing demand in support, which implies longer working and traveling time. Overall a costly endeavour.
Keeping stride with edge technology allows manufacturers to offer increasingly powerful and flexible machinery, but often difficult to be managed by clients themselves. Machine manufacturers are constantly challenged offering efficient after–sales support within short reaction times at seamlessly low cost.
Long waiting times for adjustment or repair of machineries leads, due long diagnosing and traveling times, to interruptions or even to shutting down production lines. Downtimes are generating incredible high losses in business.